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Whatbot

Whatbot is a WhatsApp Business platform. Your whole team replies from one shared inbox, you broadcast approved templates to segments, automate replies with flows and AI agents, and push your customers in from any system through a simple REST API.

Shared Inbox

Team-wide WhatsApp inbox with assignment, tags, notes, quick replies, and the 24-hour window — across several WhatsApp numbers.

Tickets & Rules

Turn a message into a ticket or task, and let rules tag, assign, reply, flag and escalate for you.

Broadcasts

Send approved templates to segments; track delivery and replies.

Flows & Forms

No-code automations and native WhatsApp Flows to collect structured data.

AI Agents

Auto-reply with AI from your FAQs and web pages, with human handoff.

Templates

Manage your WhatsApp message templates per business account.

Calls

Call customers and take their calls on WhatsApp, from the dashboard.

Contacts API

Sync leads and customers from any system, keyed by phone.

  1. Your systems push contacts in — a CRM, a sheet or your app calls POST /public/v1/contacts, or you import a CSV.
  2. Your team works them in the shared inbox, with broadcasts, flows, forms and AI agents reaching customers alongside.
  3. Everything travels over WhatsApp’s official Cloud API, and webhooks send events back to your systems.

Prefer to let an AI assistant do the work? Connect Claude to your workspace over MCP.